In efforts to modernise its operations and respond to Kenya’s evolving media landscape, the Media Complaints Commission (MCC) has finalised the development of its Internal Rules of Procedure for Media Complaints and Dispute Resolution, 2025. This robust framework is designed to address significant gaps that have previously hindered the Commission’s ability to respond effectively to contemporary challenges.
MCC Chairperson Demas Kiprono stated that the new framework is essential for the effective functioning of the Commission.
“In our engagements, parties have consistently raised concerns regarding the absence of formal rules of procedure,” Kiprono said during the adoption session.
He emphasised the operational value of the rules, adding: “Having this framework in place positions the Commission to meet its mandate more effectively.”
The Chair confirmed that the new rules will enhance efficiency and transparency while safeguarding rights, noting that the framework introduces fixed timelines for resolving complaints, improved accessibility for marginalised groups, and protections against procedural delays.
Vice Chairperson Polly Gathoni echoed these sentiments, commending the collaborative efforts that shaped the final document.
“I applaud the team for their unity and diligence. This collective effort has ensured the rules are aligned with Kenya’s broader governance structures,” she remarked.
The finalisation of the document follows a series of drafting sessions and stakeholder consultations. The most recent session focused on reviewing key provisions, integrating final feedback, and securing consensus from the Commission, guided by input from the Office of the Attorney General and the Kenya Law Reform Commission.
The rules now move towards formal adoption, marking a major step in the MCC’s commitment to modernising dispute resolution and fostering accessible, timely justice in media-related conflicts.